Terms and Conditions

Last updated: January 2025

1. Introduction

These terms and conditions ("Terms") govern your use of the website operated by CarbonSpark Ltd ("we", "us", or "our"), a company registered in England and Wales under company number 12779536, with our registered office at The Accountancy Partnership Suite 5, 5th Floor, City Reach, 5 Greenwich View Place, London, England, E14 9NN.

By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use our website or services.

2. Definitions

In these Terms:

• "Services" means the SEO and digital PR backlink services provided by CarbonSpark Ltd
• "User" means any person or entity accessing our website or using our Services
• "Content" means any text, images, graphics, videos, or other materials on our website
• "Agreement" means any contract entered into between you and us for the provision of Services

3. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and our Privacy Policy. Your continued use of the website following the posting of changes to these Terms will be deemed your acceptance of those changes.

4. Use of Website and Services

4.1 Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

4.2 Permitted Use

You may use our website and Services only for lawful purposes and in accordance with these Terms. You agree to:

• Provide accurate, current, and complete information when requested
• Maintain the security of your account credentials
• Promptly notify us of any unauthorised use of your account
• Comply with all applicable laws and regulations

4.3 Prohibited Uses

You must not:

• Use our website or Services for any unlawful purpose or to solicit others to perform unlawful acts
• Violate any international, national, or local regulations, rules, laws, or ordinances
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others
• Transmit any material that contains software viruses or any other computer code designed to interrupt, destroy, or limit functionality
• Interfere with or disrupt our servers or networks
• Attempt to gain unauthorised access to any portion of our website or Services
• Use any automated system, including "robots," "spiders," or "offline readers," to access our website
• Collect or harvest any personally identifiable information from our website
• Use our website or Services to transmit spam, chain letters, or other unsolicited communications

5. Intellectual Property Rights

5.1 Our Intellectual Property

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by CarbonSpark Ltd, its licensors, or other providers of such material and are protected by UK and international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable, and revocable licence to access and use our website for your personal or internal business purposes. This licence does not include any right to:

• Reproduce, distribute, or publicly display any content from our website
• Modify or create derivative works based on our website or its content
• Use our website for any commercial purpose without our prior written consent

5.3 Trademarks

CarbonSpark and all related names, logos, product and service names, designs, and slogans are trademarks of CarbonSpark Ltd. You must not use such marks without our prior written permission.

6. User Content and Conduct

6.1 User Responsibilities

You are solely responsible for any content you submit, post, or transmit through our website or Services. You represent and warrant that:

• You own or have the necessary rights to use any content you provide
• Your content does not infringe any third party's intellectual property rights
• Your content is accurate and not misleading
• Your content does not violate any applicable laws or regulations

6.2 Licence to User Content

By submitting content to us, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable licence to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with our Services.

7. Third-Party Links and Content

Our website may contain links to third-party websites or services that are not owned or controlled by CarbonSpark Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such content.

8. Services and Payments

8.1 Service Provision

Specific terms relating to the provision of our SEO and digital PR services will be set out in separate service agreements or order forms.

8.2 Fees and Payment

You agree to pay all fees and charges associated with your use of our Services as set out in the applicable service agreement. All fees are exclusive of VAT unless otherwise stated. Our VAT number is GB387265163.

8.3 Refunds

Refund policies, if applicable, will be set out in the specific service agreement.

9. Disclaimers

9.1 General Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, CarbonSpark Ltd:

• Excludes all representations and warranties relating to this website and its contents
• Excludes all liability for damages arising out of or in connection with your use of this website

9.2 No Guarantee of Results

While we strive to deliver high-quality SEO and digital PR services, we cannot guarantee specific results, rankings, or outcomes. Search engine algorithms and digital marketing landscapes are subject to change beyond our control.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall CarbonSpark Ltd, its officers, directors, employees, or agents be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenues, data, or business opportunities
• Any damages exceeding the fees paid by you for the Services in the twelve months preceding the claim

This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

11. Indemnification

You agree to indemnify, defend, and hold harmless CarbonSpark Ltd and its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable legal fees, resulting from:

• Your violation of these Terms
• Your use of our website or Services
• Your violation of any third party rights
• Any content you submit, post, or transmit through our website

12. Termination

12.1 Termination by Us

We may terminate or suspend your access to our website and Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

12.2 Effect of Termination

Upon termination, your right to use our website and Services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any dispute arising out of these Terms or your use of our website or Services.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

15. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

16. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and CarbonSpark Ltd regarding the use of our website and Services, and supersede all prior agreements and understandings.

17. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you by updating the "Last updated" date at the top of these Terms. Your continued use of our website following the posting of any changes constitutes acceptance of those changes.

18. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from any cause that is beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, labor disputes, or failure of utility services.

19. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.

20. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: info@carbonspark.co.uk
• Address: The Accountancy Partnership Suite 5, 5th Floor, City Reach, 5 Greenwich View Place, London, England, E14 9NN
• Company Number: 12779536
• VAT Number: GB387265163