Accessibility Statement

Last updated: January 2025

1. Commitment to Accessibility

CarbonSpark Ltd is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We aim to make our website accessible to all users, including those who rely on assistive technologies such as screen readers, screen magnifiers, voice recognition software, and alternative input devices.

2. Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. WCAG 2.1 is an internationally recognised set of recommendations for improving web accessibility.

These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We've chosen Level AA as the target for the CarbonSpark website.

3. Feedback and Contact Information

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

• Email: info@carbonspark.co.uk
• Postal address: The Accountancy Partnership Suite 5, 5th Floor, City Reach, 5 Greenwich View Place, London, England, E14 9NN

We try to respond to feedback within 5 business days.

4. Technical Specifications

The CarbonSpark website relies upon the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript
• WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

5. Accessibility Features

We have implemented the following features to improve accessibility:

• Clear and consistent navigation structure
• Descriptive alternative text for images
• Colour contrast that meets WCAG 2.1 AA standards
• Resizable text without loss of content or functionality
• Keyboard navigation support throughout the site
• Clear focus indicators for keyboard users
• Semantic HTML markup for better screen reader compatibility
• Responsive design that works across different devices and screen sizes

6. Known Limitations and Alternatives

Despite our best efforts to ensure accessibility of CarbonSpark's website, there may be some limitations. Below is a description of known limitations and potential solutions:

6.1 Third-party Content

Some content on our website may be provided by third parties, including:

• Embedded videos
• Social media feeds
• Analytics and tracking tools

We cannot guarantee the accessibility of third-party content, but we choose third-party providers who prioritise accessibility where possible.

6.2 PDF Documents

Some documents on our website may be in PDF format. We are working to ensure all PDFs are accessible, but some older documents may not yet meet accessibility standards. If you need an accessible version of any document, please contact us.

6.3 Alternative Formats

If you need information in an alternative format, please contact us and we will do our best to provide it in a format that meets your needs.

7. Assessment Approach

CarbonSpark Ltd assessed the accessibility of this website by the following approaches:

• Self-evaluation using automated accessibility testing tools
• Manual testing with keyboard navigation
• Testing with screen reader software
• Review of colour contrast ratios
• Testing on multiple browsers and devices

8. Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may wish to contact the Equality and Human Rights Commission (EHRC):

• Website: www.equalityhumanrights.com
• Phone: 0808 800 0082
• Textphone: 0808 800 0084

9. Continuous Improvement

We are committed to continuously improving the accessibility of our website. We regularly review and update our practices to ensure we maintain and improve accessibility. This includes:

• Regular accessibility audits
• User testing with people who have disabilities
• Training our team on accessibility best practices
• Including accessibility requirements in our development process
• Monitoring accessibility compliance when updating content

10. Legal Compliance

While CarbonSpark Ltd is not legally required to comply with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 as a private company, we voluntarily follow these standards as best practice. We believe that web accessibility is not just a legal requirement for some, but a fundamental aspect of good web design and corporate responsibility.

11. Date of Statement

This accessibility statement was prepared on January 2025. It was last reviewed on January 2025.

This website was last tested for accessibility compliance in January 2025. The test was carried out internally by our development team using a combination of automated tools and manual testing procedures.

12. Contact Us

For any accessibility-related questions or concerns, please contact us:

• Email: info@carbonspark.co.uk
• Phone: Available upon request via email
• Post: CARBONSPARK LTD, The Accountancy Partnership Suite 5, 5th Floor, City Reach, 5 Greenwich View Place, London, England, E14 9NN

Company Number: 12779536
VAT Number: GB387265163